Privacy Policy

Effective Date: October 23, 2024

Emily PT LLC dba Baseline MX ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website or use our services. By using our services, you agree to the practices described in this policy.


1. Information We Collect

We collect personal information both directly via forms, and indirectly via third party integrations:

Direct Collection:

  • Name
  • Email address
  • Phone number
  • Payment details
  • Shipping or billing address

Indirect Collection:

  • IP address and browsing behavior (via cookies and analytics tools)

We collect personal information through website forms, account creation, and during payment or order processing. Indirect data is gathered via tools such as Google Analytics.


2. How We Use Your Information

We use the collected information for the following purposes:

  • To process orders and provide physical therapy and coaching services
  • To communicate with you, including sending order updates and customer support messages
  • To send marketing emails and newsletters
  • To personalize your experience with targeted advertising
  • To conduct analytics for website performance and improvement

If you no longer wish to receive marketing emails, you can click the "unsubscribe" link in any email, or contact us directly at: support@baselinemx.com.


3. Sharing Your Information with Third Parties

We share your information with third-party service providers to help deliver our services, process payments, and run marketing campaigns. The service providers we work with include:

  • PracticeQ (for client management and health services)
  • Stripe and PayPal (for payment processing)
  • Kajabi (for email marketing and content delivery)
  • Google Analytics (for site analytics and advertising)

We do not share your information with third parties for legal or compliance purposes unless required by law.Ā Customer information is never shared with third parties/affiliates for marketing/promotional purposes.Ā All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.


4. Data Storage and Security

Your information is stored securely in the cloud services of our third-party providers. We rely on these providers to implement security measures, such as encryption and firewalls, to protect your data. We do not retain or store customer information on our own servers.


5. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. These cookies serve two main purposes:

  • Functional Cookies: Necessary for the operation of the website.
  • Analytics and Advertising Cookies: Used to track visitor behavior and deliver personalized ads.

You can manage your cookie preferences through your browser settings.


6. Customer Rights and Choices

  • Access & Deletion Requests: You may request access to or deletion of your personal data by contacting us at support@baselinemx.com.
  • Opt-Out of Marketing: You can opt out of marketing emails by clicking "unsubscribe" in any of our emails.
  • Opt-Out of Texting:Ā You can opt out of marketingĀ SMS communications by replying STOP or UNSUBSCRIBE.

7. Compliance and Legal Considerations

  • We currently do not adhere to any specific privacy laws, such as the California Consumer Privacy Act (CCPA) or General Data Protection Regulation (GDPR).
  • Our services may collect data from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us at support@baselinemx.com to request deletion of their information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.


9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Emily PT LLC dba Baseline MX
Email: support@baselinemx.com

Close

50% Complete

Two Step

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.